Hayward SP1593 Power-Flo Matrix Above-Ground 1-1/2-Horsepower Pump with Cord

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Price: $202.99 $179.00   

Product Feature

• The Hayward SP1593 PowerFlo Matrix pump with strainer is a high-performance pump designed for above-ground and in-ground pools
• Features an industrial-size strainer basket to collect a lot of debris without a lot of maintenance
• Converts from horizontal to vertical orientation at the press of a button
• High quality Noryl impeller with wide openings prevents clogging by leaves and large debris
• Comes with integral drain plug for easy winterization; limited 1-year warranty

Product Description

The PowerFlo Matrix has been engineered as a uniquely superior above-ground pool pump. With a single push of a button, this truly versatile pump changes from a vertical to a horizontal discharge and back again. Its large profile and integrated styling makes the PowerFlo Matrix a swimming pool pump like no other. Reliability built right in. It features an industrial-size strainer basket to collect a lot of debris without a lot of maintenance. It� �s there to collect and protect. The high-quality Noryl impeller offers wide openings to prevent leaf and debris clog. It has a heat-resistant, double size seal and a protected rear-mounted switch for high energy efficiency. Plus, its heavy-duty, high-performance motor provides years of trouble-free operation thanks to an integrated automatic thermal overload protector. The pump motor is equipped with automatic thermal overload protection. The thermal overload will shut the motor off under abnormal conditions before damage to motor occurs. The motor will auto-restart when safer heat level is reached.

PowerFlo Matrix offers a quick-connect/disconnect intake and discharge connection to speed things along. Plus, the C-Clip Connector lets you disengage the strainer housing in a matter of seconds and an integral drain plug makes for easy winterization. Add to that a durable, corrosion-proof housing, and you have a pump designed for long-term performance. For storage and winterizing your pump is important. Pump and motor must be protected from freezing. Shut off all electric power. Disconnect cord/electrical connections and plumbing connections. Drain thoroughly and clean out any debris. Store pump and motor in a dry, well-ventilated room.

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Hayward SP1593 Power-Flo Matrix Above-Ground 1-1/2-Horsepower Pump with Cord Review

I can't believe it ... have used Hayward equipment for years. Have only gone through one Hayward pump since 1995 ...

***This PowerFlo Matrix stopped working after 3 weeks.*** Started to have problems switching it on 3 days before it wouldn't turn on at all. Went to Hayward's Web site for warranty repair information and **couldn't find any** and there is no phone number anywhere to even call them; contacted the "authorized repair" dealer listed on Hayward's site that was nearest me and they were rude and refused to fix the pump and said, and I quote "what's in it for me? I don't get any money for fixing something you bought on the Internet." I contacted another "authorized repair" dealer who said he would fix it, but it's still sitting in his shop.

I couldn't even find a phone number to call Hayward anywhere on the instruction manual or on their Web site.

Will try to contact them via their "Contact Us" form and try to send it back for repairs ... and pay for shipping ... and it will take weeks ... and in the meantime I am forced to buy another pump because my pool can't sit without the water being circulated and filtered.

***UPDATE***: MEA CULPA! I did use the "Contact Us" form to contact Hayward. I was thrilled when I got a response very early the next morning apologizing for the problem and telling me to contact the vendor (I bought the pump via Amazon from In the Swim) and they would immediately ship me a new pump. To both Hayward's and In the Swim's credit, that's exactly what they did. Scott at Hayward provided me with Hayward's phone number and also cleared the way for In the Swim to ship me a new pump. It is supposed to arrive within 1 to 4 business days. I should have contacted Hayward sooner because it's possible my pool will have to sit through another weekend with no pump or filtration.

So I upgraded my review from 1 star to 3 stars; the pump was absolutely fantastic while it worked - but it should not have broken down after only three weeks of use. I hope the replacement pump lasts me for the years that my previous Hayward pumps have. But I have to say that the customer service I received from Hayward, once I contacted them via their Web form, was superlative, as was In the Swim's.

***UPDATE APRIL 2012***: I received the replacement pump in ONE day. Installed it, it ran all summer (through October 2011) flawlessly, circulated the water through my filtration system much better than the old, overpowered pump, pool was cleaner and filter cartridge MUCH dirtier (good thing). Will be opening my pool in a month, expect the pump will continue to work. Looks like I got a lemon the first time around ...

***UPDATE JUNE 2012***: Opened my pool 1-1/2 weeks before Memorial Day. Pump has performed flawlessly after being stored in shed/poolhouse over mild winter. At this point I believe the quality is still good Hayward quality, but that quality control has suffered in recent years (as it has pretty much everywhere). Based on the easy and speedy exchange of the initial "lemon" I received, the great performance I've had since, and the pricing for the features and performance, I WOULD DEFINITELY RECOMMEND THIS PUMP. When the time comes that it breaks down, I'll report that here.

***UPDATE AUGUST 2013, IT BROKE DOWN AFTER 2-1/2 YEARS*** OK, I've reconsidered my "definite recommendation" of this pump and downgraded it to 2 stars ... Oy. A couple of weeks ago, I flipped the switch off in order to remove the automatic cleaner (which is pressure-side). When I switched the pump back on, it hesitated before kicking on. "Uh oh," I thought. Then I realized I needed to clean the skimmer basket before running the pump, so I switched it off again, cleaned the skimmer basket, and when I went to turn the pump back on, my "uh oh" turned into swearing. The motor hummed, but did not kick over. No pumping. I let it rest up, tried again, hum no pump.

The next day, I consulted the owner's manual, which did include this problem in its "Troubleshooting" section, with some cryptic remarks about the "centrifugal switch" being stuck in the "open" position. No explanation about what this mystery switch is, where it is, etc. I did a lot of searching on the Internet and read descriptions of this switch, which didn't help when my father and his PhD in Electrical Engineering (seriously) could not figure it out after opening the back of the housing and looking at the electrical stuff in the back end. Because it was the Labor Day weekend holiday (with no pump, yay), the pool repair shop I use would not be able to look at it until the following Tuesday, so the pump sat. On Tuesday, I tried it again and it still didn't work.

In our efforts to remove it to take it to be repaired, the fitting between the pump and the filter broke off *inside of the pump housing.* It was "user error" and I was not the user. I am to be commended for not slapping the "user" about the head and neck (because I kept saying "that's not right, please don't do that, you're going to break it" and words of that sort ...).

So the pump, with its broken-off fitting, went into the back of my station wagon and off to be repaired. Two days later (so it's been a week since the pump has run, ruining the end of the swimming season for everyone), I got a phone call from the repairman who told me that ***the pump was running fine.*** However, the broken-off fitting would be difficult to try to remove and pricey to replace. Two days later, I got a call that the repairman had been able to remove the broken fitting, but that some of the pump housing threads had been nicked in the process, which might mean the fitting would leak, in which case I would need to spend another $45 on a replacement housing part. When I went to pick up the pump, the repairman demonstrated that the pump did, indeed, pump just fine. I paid the piper and took the pump home and a) the fitting leaks like a sieve and b) it is stuck again in the housing so removing it will most likely break it off inside the housing again and c) the pump has continued to run (a week since it was reinstalled).

The repairman hypothesized that ***the pump was jiggled around in the back of my station wagon and this jiggling "magically fixed" the problem.*** Or that my station wagon is magical. In any event, MAGIC was involved. (Cue the Beatles and "Magical Mystery Tour" which will not stop running through my head like a huge burrowing ear worm. Or that "oh oh oh, it's magic, you know, never believe it's not so" song ...)

This past week, every time I turn the pump on, I hold my breath. This is no way to live. This is ridiculous. Since the repairman could not replicate the problem, he couldn't fix it. I have no idea when the pump will fail again and when it does, I will probably have to break off the fitting to get it ***into the back of my magical station wagon so I can drive it around and have it magically fix itself.*** Since the swimming season is almost over, I've decided to let it run even though the fitting leaks. When I close the pool, I'll attempt again to remove the fitting and then decide what to do. I am having trouble deciding if the repairman put the fitting in crooked (a distinct possibility and long story to explain why I think this), or if the housing threads are now too damaged and I need to order another housing part, or what I'm going to do. If I have to replace the fitting again, as well as the housing part, then I will be $110 into fixing things that broke trying to get the broken pump uninstalled to take it to be fixed and then not having fixed what broke in the first place which was the pump itself which now magically works but could conk out again at any second because it was never really fixed so I'll have spent a lot of money fixing everything but the initial problem and oy oy oy vay.

So, in short, this pump lasted 2-1/2 years of summer-only use before breaking down in a manner that required it be driven around in a station wagon to get it pumping again. It was not on a timer, so it wasn't switched on and off multiple times every day. I don't trust it to continue running. If I'm going to have to spend $110 on it and am still very very worried that it will conk out again any minute, then I might as well buy a cheap cheap pump to replace it ***because if this expensive pump is only going to last 2-1/2 years, then why not buy a cheap pump that I also might have to replace every two or three years - I will save a lot of money!!!***

In researching pumps to replace this one (which I thought I might have to do before it took its ride in the Magical Station Wagon), I discovered that it is ***the highest rated above-ground pump on the market.***

Sigh.

I will continue to update as time goes by ...

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